Privacy Policy

Last updated: May 8, 2026

This Privacy Policy describes how eRegs, LLC ("eRegs," "we," "us") collects, uses, and protects your personal information when you use our website, mobile applications, and services (collectively, the "Service").

1. Information We Collect

Information you provide

  • Account information: Name, email address, password, company name, and role when you create an account
  • Billing information: Payment method details are processed and stored by our payment processor (Stripe). We do not store your full credit card number.
  • Driver information: Names and email addresses of drivers you invite through the fleet management feature
  • Annotations: Highlights, notes, and bookmarks you create within the regulation reader
  • Support tickets: Messages and attachments you submit through the support system
  • Communications: Emails, feedback, and other messages you send to us

Information collected automatically

  • Usage data: Pages viewed, features used, search queries, and interaction patterns
  • Device information: Browser type, operating system, device type, and screen resolution
  • IP address: Collected for security, fraud prevention, and analytics
  • Cookies: Used for authentication, preferences, and session management

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Process transactions and send billing-related communications
  • Send transactional emails (account verification, password resets, driver invitations)
  • Send product updates and regulatory change notifications
  • Respond to support requests and inquiries
  • Monitor and analyze usage patterns to improve the Service
  • Protect against fraud, abuse, and unauthorized access
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers: Third-party services that help us operate the Service (hosting, email delivery, payment processing, analytics)
  • Fleet managers: If you are a driver invited by a fleet manager, your acknowledgement status and receipt are visible to your fleet manager
  • Legal requirements: When required by law, subpoena, or other legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets

Third-party services we use

  • Stripe: Payment processing (Privacy Policy)
  • Resend: Transactional email delivery
  • Vercel: Hosting and deployment
  • Railway: Database hosting
  • Amazon Web Services: File storage (acknowledgement receipts)

4. Data Storage and Security

Your data is stored and processed in the United States. We implement industry-standard security measures including encryption in transit (TLS), encrypted passwords (bcrypt), and secure access controls. However, no security system is completely infallible, and we cannot guarantee that our safeguards will prevent every possible security breach.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. When you delete your account, your personal data is soft-deleted and permanently removed after 14 days. Anonymized usage data may be retained for analytics purposes.

Driver acknowledgement receipts are retained as long as the fleet manager's account is active, as they serve as compliance records.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Delete your account and personal data
  • Export your annotations and data
  • Opt out of non-essential communications

To exercise these rights, contact us at support@eregs.app. We will respond within a reasonable timeframe, subject to applicable legal requirements.

7. Cookies

We use essential cookies for authentication and session management. These are required for the Service to function and cannot be disabled. We do not use third-party advertising cookies.

8. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect information from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. The "Last updated" date at the top indicates the most recent revision.

10. Contact

If you have questions about this Privacy Policy or your data, contact us at:

eRegs, LLC
P.O. Box 344
Greenfield, IN 46140
support@eregs.app